PlanetSquires Forums

Support Forums => Other Software and Code => Topic started by: Fraser Portwood on July 24, 2009, 06:40:54 AM

Title: Firefly.exe identified as a Virus
Post by: Fraser Portwood on July 24, 2009, 06:40:54 AM
Hi Paul

I have a problem my Anti-Virus software has identified FireFly.exe as a virus 'Trojan horse Generic_c.AXSI' today, and moved it to its Virus Vault. I restored it back and told it to ignore the threat, but it still blocks it from running.

Anti-Virus software AVG 8.5.

Must be a result of a Database Update, I am reporting it to AVG.

Regards
Fraser Portwood
Title: Re: Firefly.exe identified as a Virus
Post by: Fraser Portwood on July 24, 2009, 06:56:36 AM
Paul,

Sorry I did not notice the Topic on Virus report in June, downloaded FireFly 2.99 and installed, however it will not run, says my licence key has expired, can you send me a new licence key

Fraser Portwood
Title: Re: Firefly.exe identified as a Virus
Post by: TechSupport on July 24, 2009, 11:06:36 AM
Hi Fraser,

Your new key was sent to your "blueyonder.co.uk" email address. Can you please email me at support@planetsquires.com so I can get your correct email address and send you the key?