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Support Forums => General Board => Topic started by: Petrus Vorster on March 11, 2020, 02:39:22 PM

Title: Runtime Dll
Post by: Petrus Vorster on March 11, 2020, 02:39:22 PM
Hi All

I know this has absolutely nothing to do with this forum, but the lack of help on the web is so annoying.
Perhaps one of you smart people know how to resolve this.

Out of the blue, i am suddenly getting a Runtime error when my laptop starts.
(See image)

There are lots of people saying install this or that, tried that, no help.
This is an access denied error, and I am absolutely clueless how to fix this.

Any help will be truly appreciated.

-Peter
Title: Re: Runtime Dll
Post by: Pierre Bellisle on March 11, 2020, 04:05:06 PM
How about How to fix Lenovo Vantage Toolbar (Battery Gauge) (https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/How-to-fix-Lenovo-Vantage-Toolbar-Battery-Gauge/ta-p/4217326) ...
Title: Re: Runtime Dll
Post by: Petrus Vorster on March 12, 2020, 02:18:38 PM
Hi

Yes, tried that, no help.
They have help for DLL not found, but not the access denied.

Its ok, I will struggle a bit more.

_Peter
Title: Re: Runtime Dll
Post by: Pierre Bellisle on March 12, 2020, 07:40:29 PM
Another one...

Code: [Select]
If an error message is displayed as
“There was a problem starting, C:\ProgramData\Lenovo\Imcontroller\Plugins\
LenovoBatteryGaugePackage\x64\LenovoBatteryGaugePackage.dll.
Access is denied.”
This is a limitation of operating system.

To solve the problem, do the following:
1) Go to Control panel.
2) Click Change account type under User Accounts.
3) Select the account you are using.
4) In the Change an Account window, click Change the account type.
5) When the window opens, select Administrator and then click Change Account Type.
Provide the administrator password when prompted.
6) Close the window and log out the current account.

If the problem still exists, give Full control permission to the user profile by doing the following:
1) Press Windows logo + E keys on the keyboard to open File Explorer.
2) Click This PC from the left panel.
3) Right click on the C: drive and select Properties.
4) In the Properties window, click Advanced Sharing under the Sharing tab.
Enter the administrator password if prompted.
5) Select Share this folder and click Permissions.
6) In the Permissions for Everyone area, select Allow for Full Control.
7) Click OK to save the changes.
Lenovo devices tested for Windows 10 version 1909 (November 2019) (https://support.lenovo.com/lk/nb/solutions/ht509394)
Title: Re: Runtime Dll
Post by: Petrus Vorster on March 13, 2020, 01:54:40 PM
Hi Pierre!!!!!

That seem to have done the trick.
3rd reboot and its still havent popped up.

Thats why i ask here!!!

Thanks a million!!!

Peter
Title: Re: Runtime Dll
Post by: Paul Squires on March 13, 2020, 02:32:30 PM
Awesome that you were able to get it fixed!

Now, stop over to this thread and answer the question for 1000 bonus points!  :-)
https://www.planetsquires.com/protect/forum/index.php?topic=4399.0